Harry And David Phone Numbers and Emails

Toll-Free Number:

  • (877) 322-1200
Send Message

Customer Service:

  • (800) 547-3033

Media:

  • (516) 237-4521
    For any media related inquiries

Harry And David Emails:

Accessibility
Complaints/ Feedback
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Is this your business?
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How to Contact Harry And David Customer Service?

Most Popular Number:

(877) 322-1200
Total calls: 154 Issues resolved: 11 Last call: Mar 19, 2024

What Is the Harry And David Customer Service Phone Number?

The Harry and David customer service number is 1-877-322-1200, and the fax is 1-800-648-6640. The working hours of Harry and David customer service telephone number are from 5:00 a.m. to 9:00 p.m. PST every day. Apart from the support number you can get help via the other contact methods.
The online chat, Harry And David email, and mail address are working as well. The big section of FAQs can be found on the Harry And David website in the Contact Us section, located in the center of the bottom. To check the order status or prices, review the Shipping information, and save time on calls.

How Can I Contact Harry And David Support via The Website?

To contact the Harry & David customer service, you may use the online chat. The icon of the Harry And David support chat is located on the right side of the official site. Press on the icon and the separate window will open.
The assistant will send you the message in live chat just after you open it. Describe the situation in detail in response to the salutation. Provide as detailed questions as you can to get meaningful help from customer care.

Can I Email Harry And David Customer Support?

Harry and David customer service email is service@harryanddavid.com. Harry and David email is available 24/7, but the reply will come later. Harry and David contact team handles requests on a first come first serve basis, so it takes some time.
Harry and David address to send mail is Harry & David Internet Customer Service 2500 S. Pacific Hwy, Medford, OR 97501-2675. Mailing address is the alternative way to contact company’s support team. So, customers can use both email and mailing addresses.

PissedConsumer Club

Contact Information

Harry And David Website:

Harry And David Help Center:

Corporate Office Address:

Harry And David
2500 S. Pacific Hwy.
Medford, Oregon 97501-2675
United States

Fax:

+1 (800) 648 6640

Harry And David Customer Service Reviews

1.5 / 5
Poor
Guest-5372453
Unhappy camper.

Over the past 30 years, I've relied on Harry and David to send gifts, spending thousands of dollars. Your customer service has declined so much, I'm now taking my business elsewhere... good luck staying in business with poor customer service.

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HelenLara
0 rating. This used to be a good company but now. You can’t get a hold of anyone in the US for customer service. They charge a bundle for shipping yet don’t deliver.

My order has been waiting in Kansas for the package for a week so they can make a label These were supposed to be Oregon pears. When calling the Philippines for customer service they told me the package would be delivered December 7th.

On the website, it said they would be deliver by November 21. Terrible, terrible, terrible.
Dont waste your money or time.

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How Good is Harry And David's Customer Service?

Geary Qbp
Geary Qbp
Feels Satisfied | Dec 23, 2023

Very good customer service

Read full quote
Suleman Nxd
Suleman Nxd
Feels Satisfied | Jul 18, 2023

Wanted to pay for Passport for next year. Was able to do so with minimal effort.

Read full quote

Summary of Harry And David Customer Service Calls

205 TOTAL
CALLS
04:27 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Harry And David?

Shipping and Delivery Question:

  • “Late delivery”
  • “Expedited shipping”
  • “Delivery information”

Request for Information Question:

  • “Need help ordering”
  • “Check on order”
  • “Confirming order”

Product/ Service Question:

  • “Place an order and I bought passport but am being charged for shipping on my order”
  • “Order and card problem”
  • “When will rry order arrive”

Activation/ Cancellation Question:

  • “I cancelled celebrations but am still getting emails”
  • “Trying to renew my Passport membership”

Payments and Charges Question:

  • “Want to send box of goodies to niece and family.Harry’s Gift Box, with 15%discount, as offered.”

Employment Question:

  • “Employment”

Website/ Application Question:

  • “Application status”

Cards Question:

  • “I ordered 2 gifts of fruit of the month starting in Jan. Do you have 2 cards I could give them to tell them about it?”

Other Question:

  • “Make an order”
  • “Place an order”
  • “To ask what "lot#12/08/23" means on honey hot mustard.”

About

Related Companies

1800Flowers, Wolfermans, HearthSong, Plow And Hearth, Cheryls

Summary

Founded in 1910, Harry and David has been a premier manufacturer and retailer of brand fruit gift baskets and gift boxes. The company provides its products under the Harry and David, Wolferman, and HoneyBells brands. The most popular products include Fruit-of-the-Month Club items, Moose Munch caramel, Tower of Treats gifts, Royal Riviera pears, consisting of fresh fruits, confections boxes, chocolates, etc. and may be ordered for any minor or significant occasion birthdays, anniversaries, and business or hostess gifts. Among the specialties are breakfast items and English muffins. Harry and David gift baskets are available at Harry and David stores, select retailers, via online and telephone orders throughout 35 states of the United States.

Harry And David reviews and complaints

Harry And David is ranked 402 out of 1454 in Food Manufacturers category

Area Served

USA

Payment Methods

MasterCard

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