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I placed an order from the Harry and David website as a thank you gift rom a doctor who gave us excellent seats to a tennis tournament on August 15th. I requested that order be delivered a few days later so it would be prompt and that the doctor would know that we...
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1.0
Hebron, Ohio
#1088826
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i placed 3 orders totaling $385. My credit card got charged within 1 day.They were going to be delivered in 3-4 days. One order is getting delivered on time Second order may not be delivered till end of the month so i cancelled it. The credit does not show up on my...
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1.0
I didn't like
  • Poor customer service from supervisor
#1085584
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Harry And David - Coffee has chemical odor taste and false advertisment
I ordered flavored coffee from them and it had a strong chemical odor and taste to it when I opened the bag. The smell lingered for an entire day! I was breathing whatever chemicals the coffee was giving off as it was making the air toxic it was terrible! I had to...
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2.7
#1084956
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Harry And David - H&D *** Lately

Harry And David
#1063440
2.8
I receive a shipment from H&D someone ordered from me, this is a perishable shipment mind you, it got to my job 10 minutes after I left the office for the day after 4 pm. I called and reported the independent contractor and requested a replacement shipment. Guess what, that's being sent Ground too when I asked for an upgrade. Such *** lately!
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Harry And David - Forgot to include who the gift was from

Harry And David
#1049533
1.4
My order was delivered to my sister with absolutely nothing saying who it was from.
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Harry And David - Two deliveries

Harry And David
#1046097
2.3
I ordered two packages on the same day as my mom. They arrived separately on two different days, I guess Harry delivered one to and David the other. The crackers where stale. All for the low price of around 100 dollars. First and last time I order from them. They have too much competition at better quality and lower prices.
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Harry And David Gift Basket Review

Harry And David
#996455
1.9
Ordered a medium fruit basket on Dec 8th. Delivery expected by Dec 26th. Then received notice for Dec. 29. Still ok but not happy. Then Jan 4. Co. stated over orders caused delay. This was for my Doctor. Cancelled order and was really annoyed. Never will use them again!!!!!!!!
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Last month I received 1 (one) Pineapple and this month was 3 mangoes! How do they justify $27.50 for this. My son gave us this as a present last Christmas - 12 months of fruit, costing $329.99. Is this a ripoff. We cut the Pineapple open 3 days after it was delivered...
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#1060806
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My mother in law ordered the carrot cake for my husbands birthday. When I cut into it, I met some strange resistance but didn't think much of it. When we sat down to eat it, we realized that there was parchment paper in the cream cheese layer. In fact, we discovered...
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3.6
I liked
  • How well my cake was packaged
I didn't like
  • Paper in my cake
#1054580
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Harry And David - Original and replacement chocolates were MELTED...
Harry And David - Original and replacement chocolates were MELTED...
Ordered Mothers Day chocolates and they arrived melted. Mom called and a replacement was sent and it arrived as melted liquid. She called again and just asked for a refund sent to me. REFUND WAS 1/3 OF WHAT I SPENT. I emailed and ask for the fruit to be sent with the...
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1.9
#1052877
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Bought many things during Christmas 2016. Today received a call from H&D that they had not billed an order I placed on Dec 5. Six months later. I did not notice and NOW they want to charge my Visa. I think it takes a lot of nerve to come back so late and offer me 25%...
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#1051529
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Company claims 3rd party banking firm did not perform banking services correctly in December 2106 so we are being billed again for products received. We have had no correspondence from them until May 20, 2017. We called to inquire about this questionable situation and...
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1.0
I didn't like
  • Questionable billing practices
  • Poor billing audits
#1050760
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Ok, this is retarded. By Friday end of day delivery? This is a business. They will be closed at the end of the day. Also, when I placed the order, delivery was supposed to be may 8th. Not the 12th. This is the first and last time I use you folks. 1 star review. Also,...
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1.6
#1044848
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I recently received a potted herb garden. "Mothers day tea" I have never had one complaint about any gift I have received. This is my first and it was a gift from my granddaughter for "mothers Day" The plants were all perfect, with the exception of the LAVENDER. It was...
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#1042244
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