The package arrived beautifully wrapped, complete with nice tote bag and ice pack to keep strawberries frozen. Upon opening the 4 beautifully wrapped boxes each containing 6 covered strawberries they found them scattered about in the box with the chocolate cracked and pealed off the strawberries with pieces of chocolate everywhere.
I have contacted Harry & David and attached a picture.
While unsightly to look at, the strawberries I am told were good.
I won't be ordering from Harry & David again.
Reason of review: Poor customer service.