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I placed an order for a Christmas gift basket on 12/22. It was supposed to arrive on or before 12/29. As of 12/30, the order still hadn't been delivered and I still hadn't received any kind of update from Harry and David via e-mail or phone call so I decided to call...
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1.3
#1158846
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On 12/29, I ordered a peppermint cheesecake for my sister's birthday -- shipping was supposed to be free if I wanted it delivered 12/22, but I wanted it delivered 12/26, her actual birthday, so I paid the extra shipping. After ordering, I was only THEN informed it...
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Anonymous
William

They sent me rotting fruit 3 times this year.

1.1
I didn't like
  • Representative suggestion
  • Being given the runaround
#1158594
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I ordered two cakes for Christmas Red Velvet and Black Forest. They both were very dry and tasted bad. They tasted like they had been frozen. I'm a very unhappy about this because I paid $117.00 for both cakes. This was my first time trying Harry and David and I was...
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2.8
#1158018
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Harry And David - Used to be good

Harry And David
#1155459
2.6
Details
I helped my elderly mother order gift boxes for four relatives. The delivered boxes were not as pictured, missing items, but how would the recipients know? The pears were blemished were no better than what could be picked up at the grocery for 1/3 the price. Huge disappointment.
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Harry And David - Pears don’t look like the pictures

Harry And David
#1154777
Don’t think you will get pearpears that resemble those in the pictures on the he web site. Expect pears with brown and black blotches . You will do better in the supermarket at one third the price or less
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Harry And David - Bad time on website and phone

Harry And David
#1151944
web said free shipping. and then called and they said be cause item on sale pears. put in hold and had to call it quits after 16 minutes. the problem got worse with uninformwd staff. 2 people.... was waiting for a third. what happened to the harry and savid i used to know? please advise mike deem 619-851-2665 mikedeem1@yahoo.com
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Harry And David - Customer Service is Non-Existant

Harry And David
#1151233
Order placed for two separate delivery locations. The most important was for a Customer appreciation. I did not receive confirmatiin of shipping & could not reach Anyone, online @ website, by Email, Chat OR Phone. Phoned all morning & it rang for hours, no contact. HORRIBLE! Will Never order from this company again...ls
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I had ordered a Christmas pear fruit box for my parents, Harry & David sent the fruit box to my address, after several attempts to get the order correct the package arrived on time for Christmas. The pears were nothing like the ones I received as gift. The pears were...
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1.5
#1157312
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My gift order was not delivered as promised (in two business days). I ordered it for a Christmas gift but it never arrived. Two days after Christmas I contacted customer service by email asking the status of my order. They responded that the gift package I ordered was...
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1.0
#1157219
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Ordered a cheesecake sampler for my mom. The neighbors received a white choc cheesecake with a card from me. The box was addressed to the neighbors with their address. There was no reference to the correct recipient, address or order. BUT THEY CHARGED MY CREDIT...
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1.4
#1157033
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I ordered 3 cheesecake’s going to different relatives- 2 received theirs- the third one never made it. What was the worse thing was the kept lying to me about stating it was on the truck to be delivered... after being told this for three days and it not getting there I...
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1.0
#1156864
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Featured

Harry and David Customer Service
Harry and David Customer Service
Look what happen to me! Beware!!!! I bough four 12 days of Christmas displays from Harry and David thinking they were reputable and was sadly wrong! The packages on all four were very substandard and they arrived in an embarrassing state. (see photos) When I complained...
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1.0
#1156806
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Harry and David clever deceptions
Harry and David clever deceptions
I bought a $40 gift basket for a friend that was dying of a terminal disease and gave it to him at the hospital. I was embarrassed as many friends and relatives gathered around the bed when the basket was opened. The shortbread (if that's what they call it) had the...
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Anonymous
p00p0p

really 40 dollars and it should be filled, all gift baskets have filler in them to display the contents or it would just look like crap.

#1156518
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I placed an order on 12/19/17 for the 10"original cheescake that would be delivered by Christmas. They cashed my $84.98 check on 12/21/17. On 12/24, they said they couldn't deliver it until 12/26. Then on 12/26, they said they couldn't deliver it until 1/11/18. When I...
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1.0
#1156476
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