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Harry And David is not what it used to be
I have been eating and buying Pears from Harry and David's for decades. I just sent two boxes of their very best pears to each of my daughters and also myself. One daughter noticed some soft spots so she looked the pears over and discovered several with black soft...
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#1019797
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Harry And David - Sent old, melted, crumble white, awful candy
Harry And David - Sent old, melted, crumble white, awful candy
Harry And David - Sent old, melted, crumble white, awful candy
The four Photos below tell it all! A box of Harry and David Dark Chocolate Truffles ordered for Valentine gift! All melted together! Green parts! Edges white and crumbly!! Over $40, ordered directly from their own website! Sent photos to them and asked for refund, but...
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Anonymous
Anonymous

it probably melted in the delivery truck. I really don't think they put it in the box like that. Not to mention there is no time for the federal govt to investigate about a b...

1.0
I didn't like
  • Unfit to eat old old old old melted together crumbly candy
#1010182
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Harry And David - Moldy not so delicious pears!!!
I was so excited when I received a boxed gift set which contained pears as a gift from Harry and David. My excitement soon faded when I opened my package to find the entire package of pears covered in black mold . ( please see the picture attached. ) Can you say...
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I didn't like
  • Poor quality and customer service
#1005663
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Harry And David - Simple Review #1484438996
Harry And David - Simple Review #1484438996
1/2

Harry And David Pear Review

Harry And David
#991129
1.2
Details
I received pears from Harry and David that were covered in black mold. Disgusting I will never ever purchase from this company ! Pictures provided.
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Delivery Service Review

Harry And David
#980642
1.0
Details
Harry and David failed to deliver gifts I ordered as guaranteed before Christmas. Mind you these items are perishable. Moreover the items were delivered FOUR days late. Harry and David refused in bad faith to provide a refund but offered to write me an apology letter. Unbelievable.
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Harry And David Pear Review

Harry And David
#979771
1.0
Details
Placed a $500 order for my family and my parents...both 9 month fruit of the month subscriptions. My parent's didn't arrive before Christmas and my pears were garbage. So disappointed in Harry & David. I almost ordered from a competitor but H&D offered free shipping so it was a better deal. If I ever do this again I won't order through Harry and David!
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Harry And David Cheesecake Review

Harry And David
#979438
2.0
Details
I was given a cheesecake as a gift. I is flavorless and unappealing.
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After decades of using Harry and David's to send impressive gifts, of late the quality and customer service have really taken dive. The company which used to pride itself on quality, now shoves any old bruised pear into a box and ships it. When you call customer...
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2.5
#996409
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: On December 16, 2016 I placed an order with Harry and David for a Christmas gift basket. I received an email on the 18th telling me the basket would not be delivered until the 28th so I cancelled the order that day (the 18th). The customer service rep told me the...
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1.0
#991012
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I ordered a gift to be delivered for Christmas to a company we do business with. I was assured that it would arrive on time. It never arrived. Then I was told you would refund my money and the recipient would go ahead and receive the gift. We told the company that it...
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PostalUPS67
PostalUPS67

While it's certainly wrong what they did, to be so upset by such a material thing is hardly worth it. Simmer down. I'm sure the recipient is kind enough to understand. Let tha...

2.3
I liked
  • Your product
#990583
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We received a Harry and David gift from our daughter who lives in Missouri-we live in Colorado. I was thrilled because I enjoyed the one we received last year and we're retired seniors and don't need most gifts but we did enjoy a similar gift she sent us last year. The...
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D2B2
D2B2

I sent pears to people in Florida and had the same experience. It is Harry and David simply boxing up damaged pears and shopping them. I think the company was bought and now t...

#990502
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I received an email from Cheryl's cookies saying that, as a member of their "Celebrations Rewards" program, I could receive a box (presumably small) of Royal Riviera pears for the cost of shipping ($7.99). There was no qualification as to how many would be sold or if...
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I didn't like
  • Not honoring an offer
  • Customer service
#988314
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I ordered for next day delivery and accepted the additional charge of $30.00 so that my customer would get their gift on time. However, they did not have the gift in-stock (and there was no way to know that ) which meant that they were never going to deliver my gift on...
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Anonymous
Anonymous

my wife ordered a gift for me and it arrived 1 week prior then scheduled. I made sure to show all our christmas guests the rotting pears. However i did get a letter apologizin...

#987279
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We have received Harry and David food basket for Christmas. The set included smoked salmon and various other goodies. The quality of the fish was repulsive. It was packeted in a gold pouch. The fish contained skin and was in some sort of liquid; there was nothing...
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1.5
#987064
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