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My mother in law ordered the carrot cake for my husbands birthday. When I cut into it, I met some strange resistance but didn't think much of it. When we sat down to eat it, we realized that there was parchment paper in the cream cheese layer. In fact, we discovered...
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3.6
I liked
  • How well my cake was packaged
I didn't like
  • Paper in my cake
#1054580
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Harry And David - Original and replacement chocolates were MELTED...
Harry And David - Original and replacement chocolates were MELTED...
Ordered Mothers Day chocolates and they arrived melted. Mom called and a replacement was sent and it arrived as melted liquid. She called again and just asked for a refund sent to me. REFUND WAS 1/3 OF WHAT I SPENT. I emailed and ask for the fruit to be sent with the...
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1.9
#1052877
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Bought many things during Christmas 2016. Today received a call from H&D that they had not billed an order I placed on Dec 5. Six months later. I did not notice and NOW they want to charge my Visa. I think it takes a lot of nerve to come back so late and offer me 25%...
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#1051529
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Harry And David Gift Basket Review

Harry And David
#996455
1.9
Details
Ordered a medium fruit basket on Dec 8th. Delivery expected by Dec 26th. Then received notice for Dec. 29. Still ok but not happy. Then Jan 4. Co. stated over orders caused delay. This was for my Doctor. Cancelled order and was really annoyed. Never will use them again!!!!!!!!
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Harry And David - Simple Review #1484438996
Harry And David - Simple Review #1484438996
1/2

Harry And David Pear Review

Harry And David
#991129
1.2
Details
I received pears from Harry and David that were covered in black mold. Disgusting I will never ever purchase from this company ! Pictures provided.
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Delivery Service Review

Harry And David
#980642
1.0
Details
Harry and David failed to deliver gifts I ordered as guaranteed before Christmas. Mind you these items are perishable. Moreover the items were delivered FOUR days late. Harry and David refused in bad faith to provide a refund but offered to write me an apology letter. Unbelievable.
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Harry And David Pear Review

Harry And David
#979771
1.0
Details
Placed a $500 order for my family and my parents...both 9 month fruit of the month subscriptions. My parent's didn't arrive before Christmas and my pears were garbage. So disappointed in Harry & David. I almost ordered from a competitor but H&D offered free shipping so it was a better deal. If I ever do this again I won't order through Harry and David!
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Company claims 3rd party banking firm did not perform banking services correctly in December 2106 so we are being billed again for products received. We have had no correspondence from them until May 20, 2017. We called to inquire about this questionable situation and...
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1.0
I didn't like
  • Questionable billing practices
  • Poor billing audits
#1050760
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Ok, this is retarded. By Friday end of day delivery? This is a business. They will be closed at the end of the day. Also, when I placed the order, delivery was supposed to be may 8th. Not the 12th. This is the first and last time I use you folks. 1 star review. Also,...
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1.6
#1044848
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I recently received a potted herb garden. "Mothers day tea" I have never had one complaint about any gift I have received. This is my first and it was a gift from my granddaughter for "mothers Day" The plants were all perfect, with the exception of the LAVENDER. It was...
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#1042244
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Harry And David is not what it used to be
I have been eating and buying Pears from Harry and David's for decades. I just sent two boxes of their very best pears to each of my daughters and also myself. One daughter noticed some soft spots so she looked the pears over and discovered several with black soft...
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#1019797
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Harry And David - Sent old, melted, crumble white, awful candy
Harry And David - Sent old, melted, crumble white, awful candy
Harry And David - Sent old, melted, crumble white, awful candy
The four Photos below tell it all! A box of Harry and David Dark Chocolate Truffles ordered for Valentine gift! All melted together! Green parts! Edges white and crumbly!! Over $40, ordered directly from their own website! Sent photos to them and asked for refund, but...
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Anonymous
Anonymous

it probably melted in the delivery truck. I really don't think they put it in the box like that. Not to mention there is no time for the federal govt to investigate about a b...

1.0
I didn't like
  • Unfit to eat old old old old melted together crumbly candy
#1010182
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Harry And David - Moldy not so delicious pears!!!
I was so excited when I received a boxed gift set which contained pears as a gift from Harry and David. My excitement soon faded when I opened my package to find the entire package of pears covered in black mold . ( please see the picture attached. ) Can you say...
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I didn't like
  • Poor quality and customer service
#1005663
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After decades of using Harry and David's to send impressive gifts, of late the quality and customer service have really taken dive. The company which used to pride itself on quality, now shoves any old bruised pear into a box and ships it. When you call customer...
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2.5
#996409
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