Contact Harry And David Customer Service
Harry And David Phone Numbers and Emails
Toll-Free Number:
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(877) 322-1200
Customer Service:
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(800) 547-3033
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(800) 336-7335
Media:
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(516) 237-4521For any media related inquiries
Harry And David Emails:
How to Contact Harry And David Customer Service?
Most Popular Number:
| Total calls: 326 | Issues resolved: 17 | Last call: Jul 12, 2025 |
Harry And David Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Harry And David Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Harry And David is 8773221200. 83% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 5 minutes.
Be prepared for the call as Harry And David may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Harry And David Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Harry And David is 8773221200. 83% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 5 minutes.
Be prepared for the call as Harry And David may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Harry And David mainly because of request for information, product/ service, shipping and delivery.
16% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Harry And David is Service@Harryanddavid.com. 61% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Harry And David Website:
Harry And David Help Center:
Corporate Office Address:
Fax:
Harry And David Customer Service Reviews
Awful. Well never order from them again. placed order on November 23, 2024 to arrive on December 18, 2024 never arrived called was assured it would be delivered by December 23, 2024 didnt arrive called again today had to pay additional money was made aware it wouldnt arrive by Christmas and had to pay extra money for shipping for it to arrive on December 27, 2024 have never received an email verifying this
How Good is Harry And David's Customer Service?
Summary of Harry And David Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Harry And David?
Shipping and Delivery Question:
- “Basket not delivered?”
- “Miss deliver. poor quality”
- “Late shipping and now wrong address”
Request for Information Question:
- “Looking for an order”
- “I need to speak to a live person”
- “To find out who a gift was from”
Product/ Service Question:
- “Purchase Mother’s Day chocolate”
- “Missed deivery. poor quality”
- “Can you freeze the gift pears”
Payments and Charges Question:
- “Billing question”
- “Credit card charged 175.60 order cancelled”
- “Charged twice”
Return/ Replace Question:
- “Change delivery date”
- “Address incorrect”
- “Need to change gift shop to addresses”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel automatic renewal charge”
- “Cancel subscription”
Refund Question:
- “Refund”
- “Refund has not happened”
- “Refund not happening after speaking with 3 representatives”
Account Question:
- “Phone order. Unable to sign in despite NUMEROUS attempts”
- “I wasn’t able to enter the BOGO code on orders that I placed”
Staff Question:
- “Customer service - bulbs inactive”
Employment Question:
- “Employment”
Website/ Application Question:
- “Application status”
Cards Question:
- “I ordered 2 gifts of fruit of the month starting in Jan. Do you have 2 cards I could give them to tell them about it?”
Other Question:
- “Do I have 3 boxes or I box with 3 items?”
- Order holding for CC !!!
- “Lost Order”
Compare Harry And David Customer Service To
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