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Do not waste your time and money ordering from Harry & David. I ordered a Christmas gift box for colleagues on 12/10/16, with a guaranteed delivery date of 12/191/16.

The package did not arrive. When I contacted customer service, there was a 34 minute wait time. When a customer service agent finally arrived, she could not tell me what happened to the gift box.

Then, she put me on hold, after 10 minutes, I hung up- a total of 44 minutes on hold. By the way, they have no way of determining if the package is delivered to the write person/people, because they do not require a signature for deliveries I will never order from Harry & David again.

Product or Service Mentioned: Harry And David Shipping Service.

Reason of review: Problem with delivery.

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