I place my order on Harry And David website 8 days in advance a Smoked Turkey, Harvest Bouquet Flowers and Pear Ginger Fruitcake for my best friend's Birthday. On the birthday I was expecting my order because I didn't get any other notification to indicate otherwise.
Also my card was charged. Surprise surprise after my order got very late I called them and they told me the order was cancelled while their website still shows the order is pending delivery confirmation. I even showed them my bank detail and everything to see if they can get the order delivered today. Now you can imagine.
The whole *** day is messed up. My friend is understanding at least trying to be. But you know this *** is *** up. I came online and find a lot of similar stories.
They suck when it comes to fulfilling the order and shipping.
NB: Sorry about my grammar. I pissed.
Product or Service Mentioned: Harry And David Shipping Service.
Reason of review: Order processing issue.
Monetary Loss: $231.
Preferred solution: Deliver product or service ordered.