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Beware when placing an order with Harry and David. I placed an order last night totaling $140 for two Christmas gifts.

This morning I discovered that H&D place TWO authorizations on my credit card for my order of $140 ($280 in total). If someone did not have those funds available on a debit card, this would have placed their account into the negative! I have been sitting on hold trying to talk to a human being at their 800 number for over 15 minutes.

I read on another site that this has happened to others, so this is not a one-off. I have already contacted my bank and will dispute this charge as well.

Reason of review: Problems with payment.

Monetary Loss: $140.

Preferred solution: Reverse the unauthorized duplicate charge.

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Eugene, Oregon, United States #1260254

I ordered on Dec. 12th and later checked my card account.

They charged again on Dec 13th. Impossible to get customer service. I e-mailed but have never received a response. I hope there is a class action lawsuit.



Just happened to me! I went to buy a present and my paypal was empty!

I have been on the phone waiting for customer service for more than an hour......

ridiculous! This will be my last order, for sure!

Pittsburgh, Pennsylvania, United States #1255298

Same thing happened to me and it did overdraw my account. I think a class action is warranted.


This just now happened to me. And the customer service lady said that "sometimes it can just be a duplicate notification" which makes me believe that they tell their employees to say that because she then hinted that I should probably check by calling my bank.

When I called my bank, they confirmed that Harry and David charged me twice for the same thing. Absolutely ridiculous

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