Product: Harry And David Delivery Service Clear all filters (0 of 5 reviews match)
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Harry And David - Annoyed

My delivery wasn’t supposed to be delivered for 3 more days and I was assured that on the phone w/ customer service. Also they didn’t charge me till 3 weeks later the day before payday and bounced my acct. really not on the ball! Thanks for making this month *** and ruining my delivery date. Good job, won’t be ordering again.
3.3
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Harry And David Delivery Service
I liked
  • Products
#1252176
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I ordered gifts on Dec 1, recipients did not receive until Dec 7,even though I paid for express shipping.The phone hold time was always 30 minutes,sent emails,requested tracking and never got it. I am disgusted. And they are the only ones that ship Cheesecake Factory....
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Anonymous
Anonymous

They are open 24/7 call early in am or late at night, the agent told me today they are having higher than expected call volumes.

1.2
Product
Harry And David Delivery Service
I didn't like
  • Being given the runaround
#969445
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4th a pie for delivery on Nov. 22nd to a relative's home for Thanksgiving. The pie never arrived, and when I called Harry & David told me when they went to ship the pie there weren't enough in stock! Harry and David never notified me of this, and I was embarrassed...
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1.8
Product
Harry And David Delivery Service
I didn't like
  • Poor communication and very slow to refund money
#966753
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I received my order and everything I ordered in a quantity of two only had 1 delivered, missing 5 items total .No quality control check? When I emailed them with a copy of my packing slip and ask them to ship my missing items . they responded as "sorry your...
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2.4
Product
Harry And David Delivery Service
#966434
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And they want to charge me ore for the item. I have an email confirming my entire order. It confirms the date it was to be shipped. It confirms the amount to be paid. Harry and David will not refund my money. I have to dispute it with my credit card. They have not...
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1.0
Product
Harry And David Delivery Service
I didn't like
  • Customer service
#965481
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