Product: Harry And David Gift Basket Clear all filters (0 of 71 reviews match)
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Harry And David - Gifts at Christmas

2 yr in row received Harry and David gift basket. I know the purchaser paid a lot of money for basket and fruit box. Last yr the oranges were dry and tasteless. Threw most of fruit away. This yr med size fruit basket with apples and pears and cheese. Pears brown spots and mush. Apples bruised. Threw out and kept cheese. Feel bad for people buying gifts. I just couldn’t tell them. I thanked and said in future don’t buy , the fruit doesn’t get eaten. So I wasn’t totally untruthful. Fruit did not get eaten. Save your money people!!! Over rated...
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Harry And David Gift Basket
#1441690
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Harry And David - Wrong item delivered

I ordered a flowers and fruit gift basket; they sent a fruit wreath priced $30 less than what they were supposed to send.
1.7
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Harry And David Gift Basket
I liked
  • Catalog with good descriptions of products
I didn't like
  • Sent the wrong cheaper product
#1432865
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Harry And David - Customer Service Sucks

Ordered on Dec 20 with a Dec 21st delivery, needed delivery before Dec 23rd so this was perfect,found out on Dec 23rd from recipients delivery had not happened, called customer service and could not understand rep due to heavy foreign accent, sent email and received a laughable computer generated response, emailed again with my issues and asked if a human would respond, again did not address my questions, will not do business with them ever again
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Harry And David Gift Basket
#1432399
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Harry And David - Very cocky employee

Called to see if they would replace spoiled pairs. Told me I had to contact the sender of my gift, which would be terribly rude. Offered no other recourse even though I agreed to give them the senders name and send a pix of bad pears. No help given. Would not suggest ordering fruit!!!!
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Harry And David Gift Basket
#1427955
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Harry And David - I received my gift box 12/13/2018...All but one pear was turning black...Both apples had worm holes in them...would hate to think my parents paid good money for this fruit..very disappointing..

no, I'm just writing this now...Really didn't see where you could contact them. I don't want them replaced..I want my parents credited.
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Harry And David Gift Basket
#1424983
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Harry And David - Recieved gift basket 12/7, pears looked awful, taste matched the appearance

We let a few pears ripen hoping to experience the Harry and David pears , not so!!!!!!! The following are numbers on the box are Pkg.# on box 12404c numbers and our name and numbers on address label H12404-C000 165370482037
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Harry And David Gift Basket
#1420628
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So I have been ordering from H&D for years now but this year will be the last. I was double billed and was told it was the banks fault and my acct would be credited in 3 to 10 busines days. When I called my bank they said it was not their error but they would put a...
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Harry And David Gift Basket
I didn't like
  • Billing
#1418344
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I placed a Christmas order for my 95 year old mother to send to a friend. The order was to ship between December 5 and the 15. My mom passed away on November 26. I called Harry and David to cancel the order. The first customer representative told me the order had...
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Anonymous
B Costello-Gerris

The issue I had with Harry and David has been resolved. I spoke with a customer supervisor. She was very accommodating and the issue was resolved. Thank you

1.0
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Harry And David Gift Basket
I didn't like
  • Have horrible customer service
#1414185
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We placed our order on the morning of Wednesday, 11/14/2018 for their Ultimate Meat & Cheese Gift Box (28718X) with add-ons of Merlot and dark chocolate truffles. We also paid the additional $26 for shipping. We just found out that our Thanksgiving gift will now be...
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2.2
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Harry And David Gift Basket
#1405212
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Harry And David - Split item shipment

Ordered a gift basket to be delivered to someone and they sent out the basket and ribbon without the actual contents of the gift with it. So now the person is going to just get a random basket and ribbon while she waits for the cookies to be delivered
2.5
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Harry And David Gift Basket
#1365179
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