Product: Harry And David Shipping Service Clear all filters (28 of 28 reviews match)
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I ordered a Thanksgiving turkey for a friend on November 15th; they waited until November 21st (2 days before Thanksgiving) to ship. The turkey will not be delivered until today, Friday, 11/24, the day after Thanksgiving. I had called the 20th and the 21st and was...
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1.0
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Harry And David Shipping Service
I didn't like
  • Customer service
  • Shipping and customer service departments are horrible
#1136385
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I’ve ordered twice from Harry & David and they’ve screwed up my order twice.I ordered last year for family Christmas presents, only to get one order unable to be delivered until after Valentines Day. I had 3 different gifts ordered to 3 different locations, and one of...
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Harry And David Shipping Service
#1135995
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I place my order on Harry And David website 8 days in advance a Smoked Turkey, Harvest Bouquet Flowers and Pear Ginger Fruitcake for my best friend's Birthday. On the birthday I was expecting my order because I didn't get any other notification to indicate otherwise....
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1.4
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Harry And David Shipping Service
#1135094
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Harry And David Shipping Service Review

#974101
1.0
Details
it is the worst no customer service.after 2 weeks basket still not delivered. my brother recovering from cancer surgery b day has long passed. i will never order anything from them and they should be closed. ive been on hold 4 times 20 minutes each time. no resolve. filing a fraud complaint against them too.
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I placed an order from the Harry and David website as a thank you gift rom a doctor who gave us excellent seats to a tennis tournament on August 15th. I requested that order be delivered a few days later so it would be prompt and that the doctor would know that we...
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Anonymous
Wes R

That's the least of your worries. We did the fruit of the month club and the fruit was awful. Old and sometimes rotten. I wouldn't use them ever again

1.0
Hebron, Ohio
Product
Harry And David Shipping Service
#1088826
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This is the first and last time I use you folks. 1 star review. Also, they never stated until after I made my purchase and the item shipped that not everything arrives at the same time. Really? Then how do you call it a gift basket if it comes in pieces in different...
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1.6
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Harry And David Shipping Service
#1044848
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I ordered for next day delivery and accepted the additional charge of $30.00 so that my customer would get their gift on time.However, they did not have the gift in-stock (and there was no way to know that ) which meant that they were never going to deliver my gift on...
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Anonymous
Anonymous

my wife ordered a gift for me and it arrived 1 week prior then scheduled. I made sure to show all our christmas guests the rotting pears. However i did get a letter apologizin...

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Harry And David Shipping Service
#987279
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I ordered a gift basket worth $130 with a wine bottle worth $25 for Jan 1st 2017.It was confirmed to be delivered by 30th December, but midway they sent me an apology mail saying they had to cancel the wine order, on 31st when i called to enquire about my delivery they...
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1.7
Product
Harry And David Shipping Service
I didn't like
  • Poor quality
  • Being given the runaround
  • Poor quality and customer service
#984884
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Harry and David said sorry, it's back ordered. Never bothered to tell us until we called. On the 23rd, after I called, they sent my parents an apology email stating the package had been shipped and will arrive shortly. Promised to deliver it by the 29th for New Years....
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2.5
Product
Harry And David Shipping Service
#983258
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I ordered a $150 gift basket on 12/5 for delivery on 12/26. When it didn't arrive by 12/30 I called customer service who told me "sorry" they filled the pre Christmas orders first and it was out of stock. They planned to send a substitute gift on 1/11. Well, the...
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2.0
Product
Harry And David Shipping Service
I liked
  • Online shopping
  • Basically liked the variety of the product
I didn't like
  • Nondelivery of my gift due to out of stock and no communication
#982628
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I ordered a Christmas gift for my elderly father on December 19th , Guaranteed delivery by December 23rd , It never arrived , After many calls to Harry & David and about 2 hours of wait time on the phone , I learned that my father package was returned because of an...
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1.8
Product
Harry And David Shipping Service
#980322
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