Not resolved

My office received a cookie basket as a gift and the packaging and presentation was lovely, but the cookies were inedible! Even though the cookies were individually wrapped they were very hard.

I couldn't even bite through one cookie. I continued share the basket with hopes that all of the cookies weren't bad, but they were. One person said one bite scratched the inside of her mouth and she had to spit it our and throw the rest away. They tasted as if they were 2 years old.

I felt sorry for the person who sent it to my group. The thought was not lost, but was a complete waste of money and this company should be ashamed of themselves.

Product or Service Mentioned: Harry And David Gift Basket.

Reason of review: Bad quality.

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