Harry And David - Melted Thanksgiving turkey
Over a week ago, I ordered a chocolate turkey ($66) which was to be a focal point of our holiday decorations with the grandchildren.It arrived in a semi-melted state and I was told they were sorry but they would give me a refund! I was told this as if it were a great thing they did...the refund.
No more orders from ole Harry who failed to deliver a product in good condition.
Harry shouldn't sell chocolate turkeys if he hasn't figured out how to properly ship them! Such a disappointment after waiting so long to get this.
Take me off your mailing list until you figure out logistically how to deliver the product you are advertising.
Reason of review: Not as described/ advertised.
Location: Daphne, Alabama
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Comments
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The condition of something upon shipment and its condition upon receipt are often two different things. I'd be surprised if they shipped a melted turkey but not if it melted in transit. They were generous to refund your money and not tell you to take it up with the carrier.