On December 16, 2016 we received a holiday package of various munchies and pears. Now, to be honest, when my husband and I saw that the package was from Harry and David we both knowingly gave each other "the eye".
A few years ago our friends the Carini family gave us a package from you and the fruit was soft, mushy, and past the ripening time. We contacted you and you were immediate, professional, and extremely sorry. You then gladly replaced the fruit. Last year, or maybe the year before, the Carini family gave us a similar package and the fruit was mealy and had little taste.
We didn't notify you and chose to make chutney with it instead. So, maybe "three's the charm". Well, as the pictures will attest, not so much. We have never told our friends the Carini family, nor will we tell our friends Karen and Warren Unkert.
We are not cretins after all. Your munchies are the best. We loved the popcorn and chocolate cherries. You may want to rethink the fruit thing.
Attached are pictures of the package (food for thought). We are not asking you for anything, no replacement, no dialogue. Nothing you can say or do will make us a loyal customer. Our friends seem to have that covered with you.
Just wanted you to know. Sincerely, Judy and Bruce Tarin PS For the record, after you peel the dark crusty tap your finger nail on it stuff off, the pears are delicious, juicy, and sweet.
Product or Service Mentioned: Harry And David Pear.
Reason of review: Bad quality.