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Question:
#11703

Damaged fruit.

Ref order #W008854****7517; several peaches (5) have black spots/bruises on the tops, (bottoms as packed), and I was concerned about this. What do you suggest. Thank you

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Answer:
by #1640403

According to Harry & David Help Center, if you received damaged fruit, you are eligible for a refund or replacement. You should contact the company by phone at 1 87* 322 1200 or by e-mail at service@harryanddavid.com and ask their support representative for assistance.

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Question:
#5111

Christmas cactus.

Received this plant on Saturday and I was surprised to see how badly it had been treated by the postal system. Half of the soil was outside the pot and there lots of leaves, buds and a couple of flowers that had broken off.

It was like it had been thrown against a cement wall. The plant looks sad, hope it will survive , This is my favorite cactus , hope to keep it for a long time. By he way, we have always enjoyed you wonderful pears. Have a relative who arranges for us to get them.

They are so delicious.

What do you suggest I do with the plant? SKU number H3 1637-**** item number 31637 0rder number 103155**** Package ID 377********, batch number 50004****

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Answer:
by #1640405

According to the Harry & David Customer Service page, the company is committed to ensuring its customers are delighted by their gifts. However, in the event that a customer is not satisfied, they can either ask for a refund or replacement. To get a refund or replacement, contact the Harry & David customer help team. You can check out the company contact information in the article "Get Help with Harry And David Questions"

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