Harry And David Reviews and Complaints
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2
Issues
resolved
315
Total
reviews
$15.3K
Claimed
losses
$199
Avg
loss
40.7K
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views
What was your experience with Harry And David?
Customers don't like
- Customer service
- Quality was sickening
- Poor customer service from supervisor
Customers like
- Online shopping
- Customer service resolution
- Customer service
My office received a cookie basket as a gift and the packaging and presentation was lovely, but the cookies were inedible! Even though the cookies were individually wrapped they were very hard. I couldn't even bite through one cookie. I continued share the basket with...
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Product
Harry And David - Not a Happy Birthday
Called, guy checked, not too concerned, 5 minutes to 8 pm and Dad has NO gift. Will never trust this place again.
Harry And David - THE GRAND EASTER BASKET
My mom received the Grand Easter Basket and it was sloppy thrown items..missing items and presentation was horrible. I have sent Harry and David an email and hope they respond.
I placed an order on Thursday, March 15th for a $35 basket of fruit and cheese to go to a very sick friend in Manhattan. Today, is March 25th and the order still has not arrived. I called Harry and David yesterday, they said it was on the truck and would be delivered...
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Harry And David - Not so good I
The corn and potato soup was the worst ever. All water.
In the first place, they aren't chocolate covered coconut. They are coconut covered chocolate. Regardless, they are terrible. Just received them. I ate one - will not eat anymore of them. Where can I return them to you? Clara Hickey gma207@me.com I don't know what...
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Product
I didn't like
- Chocolate covered coconut candy balls
I received my order of Harry and David Honeybell mineolas today. I placed the order on Feb 7th of 2018. They arrived packaged in a large box today , Feb 22, 2018. As I was unpacking them to put in the fridge and started noticing moldy ones. I counted six fruits that...
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I liked
- Ease of use of the website
I didn't like
- Some of the fruit was moldy
Harry And David - Poor choice for health conscious people
Pears where nice, very ripe and perfect for me. However, mixed nuts has cottonseed oil in the ingredients. Seriously disappointing- not the quality you would expect for the price!
Harry And David - Disappointing
I always thought that Harry and David provide quality product. And I was so excited to receive one for Christmas. Unfortunately we were not home and it sat on our porch frozen for I don't know how long. So what we got were not edible. No anyone smart would know you don't leave fruit in frozen weather.
Similar to Harry And David
My elderly Mother received inedible Pears ordered as a gift "Fruit of the Month" club. When I called to cancel this order and complain about the inedible fruit that was shipped I was given a verbal run-around and told the recipient COULD NOT CANCEL the order, ONLY the...
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Harry and David have been slipping for some time.We are gifted with the annual "fruit of the month " program each Christmas and have had lots of problems with the often overpr...