Harry And David Reviews and Complaints
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2
Issues
resolved
321
Total
reviews
$15.4K
Claimed
losses
$198
Avg
loss
43.5K
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views
What was your experience with Harry And David?
Customers don't like
- Customer service
- Quality was sickening
- Poor customer service from supervisor
Customers like
- Online shopping
- Customer service resolution
- Customer service
Web site problems, so forced to call . Clerk stated selected item could not be sent to Military DPO address, so was offered more expensive item. Asked when it would ship, was told "... would arrive be 31 July...". called back 48 hours mid week and item had not shipped....
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Oh my god. I ordered a gift basket for a friends Christmas Present and oh my goodness. I get multiple spam emails from them every day. Anywhere from 1-4 spam emails per day. I just don't understand why any business would think this is a good policy. even one a week...
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Harry And David - Ripped off
Fruit of the month! June was late and July was early! 33 cherries for$33.00 dollars. They are not even that sweet. Kroger’s $2.99 :lb were better
I am very disappointed in the mother's day gift I sent to my mother and step mother. They were very impressed with the packaging but told me to never order again. The lobster pie was almost invisible because there was barely any and the same with the chick pot pie with...
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Harry And David - Annoyed
My delivery wasn’t supposed to be delivered for 3 more days and I was assured that on the phone w/ customer service. Also they didn’t charge me till 3 weeks later the day before payday and bounced my acct. really not on the ball! Thanks for making this month *** and ruining my delivery date. Good job, won’t be ordering again.
Harry And David - Disappointed
Moose munch bark was only chocolate pieces, where is the popcorn? I can buy a Hershey bar cheaper.
My office received a cookie basket as a gift and the packaging and presentation was lovely, but the cookies were inedible! Even though the cookies were individually wrapped they were very hard. I couldn't even bite through one cookie. I continued share the basket with...
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Harry And David - Not a Happy Birthday
Called, guy checked, not too concerned, 5 minutes to 8 pm and Dad has NO gift. Will never trust this place again.
Harry And David - THE GRAND EASTER BASKET
My mom received the Grand Easter Basket and it was sloppy thrown items..missing items and presentation was horrible. I have sent Harry and David an email and hope they respond.
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I placed an order on Thursday, March 15th for a $35 basket of fruit and cheese to go to a very sick friend in Manhattan. Today, is March 25th and the order still has not arrived. I called Harry and David yesterday, they said it was on the truck and would be delivered...
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