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I ordered 7 Royal Verano Pears as a Gift for my friend's 96th birthday. 4 of the pears arrived spoiled. My friend called Harry and David to have the pears replaced. She let me know herself. Harry and David did not notify me of this. I then called Harry and David and...
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#1358937
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Harry And David - All items in gift basket were expired .

All items in my gift basket were expired products ..... including coffee !!!! How long must the coffee have been sitting in that basket to have finally reached its expiration date ! So disappointed as it was a wedding aniversary gift .
1.0
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Product or Service Quality
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Value for money
#1357450
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Ordered wine delivery which required an adult to sign for. Arranged to have someone present and left numbers as requested for contact. No arrival, no call, no tag left on door to pickup. Next day same issue. Contact Harry and David and they blamed FedEx but I believe...
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1.2
I didn't like
  • Delivery guarantee
  • Shipping and customer service departments are horrible
#1324753
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Web site problems, so forced to call . Clerk stated selected item could not be sent to Military DPO address, so was offered more expensive item. Asked when it would ship, was told "... would arrive be 31 July...". called back 48 hours mid week and item had not shipped....
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1.3
#1307363
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Oh my god. I ordered a gift basket for a friends Christmas Present and oh my goodness. I get multiple spam emails from them every day. Anywhere from 1-4 spam emails per day. I just don't understand why any business would think this is a good policy. even one a week...
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#1302870
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Harry And David - Ripped off

Fruit of the month! June was late and July was early! 33 cherries for$33.00 dollars. They are not even that sweet. Kroger’s $2.99 :lb were better
#1290243
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I am very disappointed in the mother's day gift I sent to my mother and step mother. They were very impressed with the packaging but told me to never order again. The lobster pie was almost invisible because there was barely any and the same with the chick pot pie with...
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1.0
I didn't like
  • Pot pies had no meat
#1264051
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Harry And David - Annoyed

My delivery wasn’t supposed to be delivered for 3 more days and I was assured that on the phone w/ customer service. Also they didn’t charge me till 3 weeks later the day before payday and bounced my acct. really not on the ball! Thanks for making this month *** and ruining my delivery date. Good job, won’t be ordering again.
3.3
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Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
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Turnaround Time
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Website
I liked
  • Products
#1252176
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Harry And David - Disappointed

Moose munch bark was only chocolate pieces, where is the popcorn? I can buy a Hershey bar cheaper.
1.0
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Product or Service Quality
Value for money
#1250162
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Contact Harry And David

Mailing Address:
Harry & David
Internet Customer Service 2500 S. Pacific Hwy.
Medford, Oregon 97501-2675
United States
Phone:
(877) 322-1200
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My office received a cookie basket as a gift and the packaging and presentation was lovely, but the cookies were inedible! Even though the cookies were individually wrapped they were very hard. I couldn't even bite through one cookie. I continued share the basket with...
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#1234921
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