Harry And David Reviews and Complaints
Add to comparison
What was your experience with Harry And David?
Ask a Question About Harry And David
Customers don't like
- Customer service
- Quality was sickening
- Delivery guarantee
Customers like
- Online shopping
- Customer service resolution
- Customer service
I ordered 7 Royal Verano Pears as a Gift for my friend's 96th birthday. 4 of the pears arrived spoiled. My friend called Harry and David to have the pears replaced. She let me know herself. Harry and David did not notify me of this. I then called Harry and David and...
Read more
Harry And David - All items in gift basket were expired .
All items in my gift basket were expired products ..... including coffee !!!! How long must the coffee have been sitting in that basket to have finally reached its expiration date ! So disappointed as it was a wedding aniversary gift .
Ordered wine delivery which required an adult to sign for. Arranged to have someone present and left numbers as requested for contact. No arrival, no call, no tag left on door to pickup. Next day same issue. Contact Harry and David and they blamed FedEx but I believe...
Read more
I didn't like
- Delivery guarantee
- Shipping and customer service departments are horrible
Web site problems, so forced to call . Clerk stated selected item could not be sent to Military DPO address, so was offered more expensive item. Asked when it would ship, was told "... would arrive be 31 July...". called back 48 hours mid week and item had not shipped....
Read more
Oh my god. I ordered a gift basket for a friends Christmas Present and oh my goodness. I get multiple spam emails from them every day. Anywhere from 1-4 spam emails per day. I just don't understand why any business would think this is a good policy. even one a week...
Read more
Product
Harry And David - Ripped off
Fruit of the month! June was late and July was early! 33 cherries for$33.00 dollars. They are not even that sweet. Kroger’s $2.99 :lb were better
I am very disappointed in the mother's day gift I sent to my mother and step mother. They were very impressed with the packaging but told me to never order again. The lobster pie was almost invisible because there was barely any and the same with the chick pot pie with...
Read more
Harry And David - Annoyed
My delivery wasn’t supposed to be delivered for 3 more days and I was assured that on the phone w/ customer service. Also they didn’t charge me till 3 weeks later the day before payday and bounced my acct. really not on the ball! Thanks for making this month *** and ruining my delivery date. Good job, won’t be ordering again.
Harry And David - Disappointed
Moose munch bark was only chocolate pieces, where is the popcorn? I can buy a Hershey bar cheaper.
Similar to Harry And David
My office received a cookie basket as a gift and the packaging and presentation was lovely, but the cookies were inedible! Even though the cookies were individually wrapped they were very hard. I couldn't even bite through one cookie. I continued share the basket with...
Read more
Product