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: On December 16, 2016 I placed an order with Harry and David for a Christmas gift basket. I received an email on the 18th telling me the basket would not be delivered until the 28th so I cancelled the order that day (the 18th). The customer service rep told me the...
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1.0
#991012
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I ordered a gift to be delivered for Christmas to a company we do business with. I was assured that it would arrive on time. It never arrived. Then I was told you would refund my money and the recipient would go ahead and receive the gift. We told the company that it...
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PostalUPS67
PostalUPS67

While it's certainly wrong what they did, to be so upset by such a material thing is hardly worth it. Simmer down. I'm sure the recipient is kind enough to understand. Let tha...

2.3
I liked
  • Your product
#990583
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We received a Harry and David gift from our daughter who lives in Missouri-we live in Colorado. I was thrilled because I enjoyed the one we received last year and we're retired seniors and don't need most gifts but we did enjoy a similar gift she sent us last year. The...
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D2B2
D2B2

I sent pears to people in Florida and had the same experience. It is Harry and David simply boxing up damaged pears and shopping them. I think the company was bought and now t...

#990502
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Harry And David Cheesecake Review

Harry And David
#979438
2.0
Details
I was given a cheesecake as a gift. I is flavorless and unappealing.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Harry And David - Simple Review #1482505206
1/1

Harry And David Pear Review

Harry And David
#978566
Here's our pears from Harry and David.
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Harry And David Pie Review

Harry And David
#974820
Received a deep dish pear pie by mail from Harry David which was barely average. The skins were left on were tough. Looked online and saw that it cost $59.99. What a waste of money. Any supermarket pie for under $10.00 delivers more value and taste better.
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Harry And David Customer Care Review

Harry And David
#974274
1.0
Details
I called two times to place a order and both times i could not understand the person i was talking too. I never placed the order.
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Customer service
Staff
I received an email from Cheryl's cookies saying that, as a member of their "Celebrations Rewards" program, I could receive a box (presumably small) of Royal Riviera pears for the cost of shipping ($7.99). There was no qualification as to how many would be sold or if...
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I didn't like
  • Customer service
  • Not honoring an offer
#988314
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I ordered for next day delivery and accepted the additional charge of $30.00 so that my customer would get their gift on time. However, they did not have the gift in-stock (and there was no way to know that ) which meant that they were never going to deliver my gift on...
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Anonymous
Anonymous

my wife ordered a gift for me and it arrived 1 week prior then scheduled. I made sure to show all our christmas guests the rotting pears. However i did get a letter apologizin...

#987279
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We have received Harry and David food basket for Christmas. The set included smoked salmon and various other goodies. The quality of the fish was repulsive. It was packeted in a gold pouch. The fish contained skin and was in some sort of liquid; there was nothing...
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1.5
#987064
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For Christmas I received a "Pick Your Occasion Gift Box" which contained, among other things, 6 pears with rotten areas and covered in brown rough spots, 6 stale/hard chocolate truffles and a box of galettes which were cloying/sticky - I threw all in the garbage. The...
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1.0
I didn't like
  • Delivery or customer service
#985726
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I ordered a gift basket worth $130 with a wine bottle worth $25 for Jan 1st 2017. It was confirmed to be delivered by 30th December, but midway they sent me an apology mail saying they had to cancel the wine order, on 31st when i called to enquire about my delivery...
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1.7
I didn't like
  • Being given the runaround
  • Poor quality and customer service
  • Poor quality
#984884
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Harry And David - Pear Review
These pears are not what you are promised. They arrived old, too green to ripen, bruised and shriveled with no juice. This company has gone downhill. It is a waste of money.
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Anonymous
MK

AMEN even in 2016

1.0
#983958
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Placed an order for delivery to my family on or before Christmas paid extra for guaranteed delivery along with a note. On the 27th I received an email that the basket had not shipped until the 26th. It finally arrived on the 28th. As they were leaving the hotel they...
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#983824
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