I had ordered a Christmas pear fruit box for my parents, Harry & David sent the fruit box to my address, after several attempts to get the order correct the package arrived on time for Christmas. The pears were nothing like the ones I received as gift. The pears were...Read more
My gift order was not delivered as promised (in two business days). I ordered it for a Christmas gift but it never arrived. Two days after Christmas I contacted customer service by email asking the status of my order. They responded that the gift package I ordered was...Read more
Ordered a cheesecake sampler for my mom. The neighbors received a white choc cheesecake with a card from me. The box was addressed to the neighbors with their address. There was no reference to the correct recipient, address or order. BUT THEY CHARGED MY CREDIT...Read more
I ordered 3 cheesecake’s going to different relatives- 2 received theirs- the third one never made it. What was the worse thing was the kept lying to me about stating it was on the truck to be delivered... after being told this for three days and it not getting there I...Read more
Harry and David Customer Service
Look what happen to me! Beware!!!! I bough four 12 days of Christmas displays from Harry and David thinking they were reputable and was sadly wrong! The packages on all four were very substandard and they arrived in an embarrassing state. (see photos) When I complained...Read more
I bought a $40 gift basket for a friend that was dying of a terminal disease and gave it to him at the hospital. I was embarrassed as many friends and relatives gathered around the bed when the basket was opened. The shortbread (if that's what they call it) had the...Read more
I placed an order on 12/19/17 for the 10"original cheescake that would be delivered by Christmas. They cashed my $84.98 check on 12/21/17. On 12/24, they said they couldn't deliver it until 12/26. Then on 12/26, they said they couldn't deliver it until 1/11/18. When I...Read more
Harry And David - Extremely disappointed
They never delivered two Christmas gifts for my parents. I will never shop with this company again.
Harry And David - Undelivered Christmas gifts!!!
I received two confirmation emails for gifts for my parents saying the baskets would be delivered by 12/22. It's Christmas and neither parent received a basket from Harry and David. I will never ever shop with them again. Very disappointed!!!
Harry And David - Used to be good
I helped my elderly mother order gift boxes for four relatives. The delivered boxes were not as pictured, missing items, but how would the recipients know? The pears were blemished were no better than what could be picked up at the grocery for 1/3 the price. Huge disappointment.
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