The quality control at Harry and David has really gone downhill. Today, when I opened the latest box, I noticed that the pears were all rotted and mold was beginning to form. Any company that thinks that sort of product is acceptable, is not a company I will do business with in the future.
I did alert Harry and David's customer service to the issue but have not heard back. The company is apparently no longer family owned and the company that bought Harry and David just do not care.
Before you buy, do your research and read all the reviews. I wish I had done so.
This person wrote the review because of damaged or defective of royal riviera pears from Harry And David and attached a photo. Reviewer claimed that he or she wants Harry And David to read this review and look into the issue (if any).
If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Dean And Deluca. We collected other reviews about products and/or services offered by Harry And David for you to read. This information may help you with your purchase decision.