Received a gift of pears, sausage, cheese for Christmas. Pears were rotten and leaking fluid in the box.
After 4 email exchanges with their customer service, I finally replied that this was way more work than was worth for a replacement of a few dollars worth of pears. It seems that if they can't find your order in their system of millions of orders, their "best guarantee in the business" doesn't apply.
I didn't realize there was such a large black market for counterfeit H&D boxes full of identically packaged cheese, sausage and crackers. I will certainly keep this in mind when shopping for gifts myself in the future.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of harry and david pear. Harry And David needs to have the product delivered according to poster's claims.
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