Harry And David - Terrible!
Ordered a $99.00 basket for a dear friend for his birthday and paid extra to make certain - and this was verified with Customer Service that he would indeed receive it on his birthday. My friend was so excited that he sat home waiting ALL DAY ON HIS BIRTHDAY with no birthday present ever being delivered as promised - I called Customer Service asking why the order had not been delivered and they said the notes indicated this box was back ordered and would be delivered in ONE WEEK - THEY TOOK IT UPON THEMSELVES to refund $10 to my credit card and push the order BACK ONE WEEK WITH NO NOTIFICATION TO ME WHATSOEVER!!
TERRIBLE!!
Not to mention the heartache and disappointment to my dear friend..... then at the end of the complaint they try to offer a discount on cherries and pears SERIOUSLY?!
Reason of review: Problem with delivery.
Location: Las Vegas, Nevada
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