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Web site problems, so forced to call . Clerk stated selected item could not be sent to Military DPO address, so was offered more expensive item. Asked when it would ship, was told "... would arrive be 31 July...". called back 48 hours mid week and item had not shipped.

At that point cancelled order. No reason or apologies forthcoming. Just spam ads every day in my inbox.

Better to shop and box your own items. They are a very poor reflection of an Oregon based business, where good customer service was the norm.

They are constantly upselling before and after purchase. they are pushy. My first experience is my last with these hacks.

Product or Service Mentioned: Harry And David Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jul 19.
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